SHIPPING INFORMATION
Welcome to www.rusthooks.com. To ensure that you have a clear understanding of our shipping policy, we have established the following shipping terms. These terms apply to both domestic and international shipping.
- Shipping Areas
We offer shipping services in the following areas:
● Domestic Europe
● International Shipping - Shipping Times
2.1 Shipping Times in Europe
● Standard Shipping: Normally, the order is delivered within 4 working days after processing. The specific time may vary by country and region.
2.2 International Shipping Times
● The shipping time for international orders is generally 10 working days. The specific time may vary depending on the destination country.
● Please note that some countries may experience delays due to customs clearance procedures. - Courier Information
We work with the following couriers to ensure that your order is delivered safely and quickly:
● DHL: Provides fast and reliable international and domestic shipping services.
● UPS: Provides 24-hour express delivery services for various package needs.
● DPD: Provides efficient express and parcel services within Europe.
●FedEx: Provides fast shipping services worldwide for time-sensitive orders.
When processing your order, we will select the most suitable courier to meet your needs. - Shipping costs
●Shipping costs will be calculated based on the weight, size and destination of the order. You will be able to see the specific shipping costs during checkout.
●For orders within Europe, free shipping is available when the order amount reaches a certain threshold. Please check the website for details. - Order tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can check the status of your order at any time through the official website of the courier. - Customs and Duties
For international orders, you may be responsible for customs duties and VAT in the destination country. The specific costs depend on the customs regulations of each country. We recommend that you understand the relevant costs before placing an order to ensure a seamless delivery experience. - Questions and Support
If you encounter any problems during the shipping process or have any questions, please feel free to contact us at the following methods:
●Email: expressgo@rusthooks.com
Our customer service team will be happy to help you. Thank you for choosing www.rusthooks.com, we look forward to providing you with quality products and services!